Overview of COVID Operational Strategy

Our commitment is steadfast to providing an exceptional experience while prioritizing the health of our guests, employees and community. After researching federal and industry guidance, we’ve developed and keep current our protocols and procedures to ensure our facilities and operations meet the highest standards. Our resort-wide Safety and Sanitation Captain oversees and enforces all safety practices. We are extensively focused on the health and safety of our guests, our team and our community.

GUESTS

  • For your safety, and ours, the Fireside Motel and Lincoln County require face coverings in common areas and public spaces outside of guest rooms, including throughout the community of Yachats.
  • Guests are asked to maintain a social distance of 6 feet in all public spaces.
  • Guests should not enter if they currently or have experienced any of these symptoms within the last 14 days: fever, cough, shortness of breath, muscle soreness, changes in taste or smell, or sore throat.
  • Guests should observe physical distancing, cough/sneeze etiquette, and wash their hands often.
  • All current and future hotel reservations can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. Contact us at 800-338-0507 for questions about existing and future reservations.

STAFF

  • All team members receive regular training based on the current Centers for Disease Control and Prevention (CDC) and local health department guidelines as well as a rapid response if an employee or guest shows signs of illness.
  • Before every shift, we screen and document employees for symptoms and signs of illness, including temperature checks.
  • Employees wear face coverings and gloves throughout the property.
  • While performing responsibilities, employees utilize job-specific PPE and gloves.

SANITIZATION

  • Our properties use cleaning products and protocols that meet or exceed the Environmental Protection Agency (EPA) & CDC. These protocols are approved for the treatment of and are effective against viruses, bacteria, and other airborne and bloodborne pathogens.
  • Sanitation stations are located throughout the resort.
  • Weather permitting, entry doors remain open to increase air flow.
  • High touch areas are disinfected throughout the day including door handles, counter tops, bathroom fixtures and handrails.
  • Linens are laundered, following OSHA and CDC guidelines.
  • Room Attendants wear masks while performing all responsibilities and change gloves between tasks and between units.
  • If in-stay maintenance is required, guests are asked to step out of the room for the technician. If unable to leave the room, guests will wear a face-covering and maintain 6-feet distance from our maintenance technician. Technicians:
    • Sanitize their hands prior to entering and leaving all units
    • Change gloves between tasks
    • Wear a face covering
    • Clean surfaces as needed

CHECK-IN

  • Plexiglass partitions are at our front desks.
  • Reusable guest contact items, including pens, are sanitized after each use.
  • Credit and debit cards are the only accepted forms of payment. Cash transactions are suspended.

PUBLIC SPACES

  • Excess furniture and tables have been removed from common areas.
  • Some common areas are inaccessible to guests.
  • Sanitation stations are located throughout the resort.
  • Physical distancing markers on the floor throughout the resort encourage 6-feet of distance.
  • Occupancy limits are in place in common areas, including the lobby.

GUEST ROOMS

  • Glassware in guestrooms have been replaced with single-use compostable products, with the exception of units that have their own dishwasher.
  • Television remotes are sanitized between each guest.
  • All extra blankets, pillows and towels have been removed from guest rooms; delivery available upon request.
  • All amenity requests are delivered in single-use bags and left on the exterior of the unit.
  • Printed materials are single-use only and are replaced between guests. Please refer to our website for needed information during your stay.

AMENITIES

  • The Overleaf Spa is currently open only for Overleaf Lodge guests.
  • DVDs are free of charge for your entire stay, with a limit of 2 DVDs per room at a time. DVDs are sanitized between usage. (Overleaf Lodge and Fireside Motel guests only, please.)
  • Breakfast has been discontinued.